Managers!! Get out of the office
One of the best things that managers can do is get out of the office and get some face time going with the workers on the front line. Get out and interact with them. Not in an event way like “ride the big bike” for charity event once a year. I mean get out there as individuals and create friendships with the employees. Too many times there is a distinct separation between management and hourly employees, which causes a distancing effect from your workforce that can undermine your corporate goals as a whole.
When a regular hourly employee knows your name and you give genuine recognition, then you have an employee who feels like you care about them and they will stop at nothing to do the best job they can to aid and assist in the success of the corporate goals.