Category Archives: news

Employee Recognition – Guiding Principles

formal-employee-recognition-culture[1]

Guiding Principles

A Simple ‘Thank You’
It only takes a moment (less than 60 seconds) to recognize the efforts of a co-worker. You could call it “fly-by appreciation”. Example: “Thanks for getting that study out to the staff so quickly. Now they will have time to read it before the meeting…”(15 sec.)
Pay Attention
Noticing when people are doing the right thing increases the probability they will repeat it. Example: “I saw how smoothly you let that student know what they could do to avoid a delay. Thanks for doing that level of customer service…”
Inspire Effort
People who feel appreciated give more to the job than what is merely required. They are ready to give the “discretionary effort” necessary to a healthy organization.
Reward the right things
You get what you pay attention to. If you positively comment on how an effort helps maintain our core values, or facilitates customer service, or helps new staff orient, or cross-trains staff, or builds teamwork, etc. staff will know what is important around here.
Personalized Approach
One size does not fit all. Staff are individuals and respond differently to the same strategy. Ask staff how they want to be recognized.
Equal Opportunity
There should be opportunity for all staff to receive recognition–whether for improving performance, for extra effort, for creativity, or for reliably doing their job each day.
Keep it Positive
To have the greatest impact, the recognition message needs to be completely positive (coach later!), specific, sincere, and given soon after the effort.
Enjoy!
“Fun, joy and sharing go hand-in glove with world class quality.”- Tom Peters. Celebrate individual and unit accomplishments- planned or spontaneously!
Recognize Leadership
Give recognition to staff that support a “recognition culture” with their actions and words by publicly noting their contribution, including it in their performance appraisal, inviting them to recognition celebrations, etc.
Recognize Teamwork
When the relationship among co-workers is good, recognition enhances work performance. When the relationship is troubled, it usually doesn’t matter how you reward or recognize people.

Source: Adapted from University of Iowa

Service Recognition Topics

http://www.washington.edu/admin/hr/roles/mgr/ee-recognition/guiding-principles.html


12 Requirements for Powerful Empowerment | Leadership Freak

 

empowerment[1]

 

12 Requirements for Powerful Empowerment | Leadership Freak.

Managers!! Get out of the office

One of the best things that managers can do is get out of the office and get some face time going with the workers on the front line.  Get out and interact with them. Not in an event way like “ride the big bike” for charity event once a year. I mean get out there as individuals and create friendships with the employees.  Too many times there is a distinct separation between management and hourly employees, which causes a distancing effect from your workforce that can undermine your corporate goals as a whole.

When a regular hourly employee knows your name and you give genuine recognition, then you have an employee who feels like you care about them and they will stop at nothing to do the best job they can to aid and assist in the success of the corporate goals.

How to Keep Workers Happy [Infographic]

happy-employees-infographic[1]

How to Keep Workers Happy [Infographic].

“The Right to Refuse”

Picture+1[1]

We here in Canada have some great laws that protect the worker’s safety, however,  they’re widely unknown and unused.

The most unused law is the right to refuse unsafe work.  It’s probably the most powerful and important “right” workers have, yet it goes unused.  Just think of all the deaths and accidents that could have been prevented if they had used that right.

Every person I hire starts their fist day with me.  We go through training videos, have a safety tour of the plant at which time I show them all the does and don’t s and what to watch for.  I also explain in detail the right to refuse unsafe work and I encourage them to use it.  By doing this I give them the knowledge and tools to stay safe and go home at the end of each shift.

 

5 Ways CEOs Can Keep Employees Happy | CEO.com

john-mackey_credit-treehugger1[1]

5 Ways CEOs Can Keep Employees Happy | CEO.com.

5 tips for dealing with workplace anxiety

Ceridian - Transforming Human Capital Management

employee stressMore than a few human resources leaders out there are worried about employee retention and productivity. There are many reasons why, but chief among them is anxiety among the workforce. If employees are feeling overworked, abused or otherwise emotionally distraught, it can affect them both professionally and personally. In many cases, it will lead to them seeking work elsewhere.

HR Morning recently publicized this growing concern. The news source publicized some alarming survey data that shows the effects of workplace anxiety – in a recent Right Management poll, 83 percent of employees said they would be “looking to make a move” in 2014, and another 9 percent are busy networking because they’re “considering” finding something new. Of the 900-plus workers polled, only 5 percent were confident they would stay in their current positions.

View original post 376 more words

Forbes Says Happy Employees = Hefty Profits

http://www.forbes.com/sites/meghanbiro/2014/01/19/happy-employees-hefty-profits/.